As digital technologies became an essential part of everyday life, many rural women found themselves excluded from the opportunities they offered. When mobile phones were distributed under government programmes, a lack of digital literacy often prevented women from using them effectively. Recognising this challenge, a major digital inclusion initiative was undertaken with the guidance and technical support of NABARD.
The effort focused on digitising the operations of 1,500 Self-Help Groups (SHGs), each comprising 10 to 15 women. Members were trained to use mobile phones and digital tools, enabling them to transition from traditional paper-based record keeping to efficient digital systems. Women who had previously lacked confidence in using technology began managing group records, financial transactions and information more independently. This transformation not only strengthened the functioning of SHGs but also enhanced the confidence, skills and decision-making abilities of thousands of women. By bridging the technological divide, the initiative ensured that rural women could participate more fully in an increasingly digital economy and society.